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App Integration

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What I Did

  • Discoverability Sessions

  • Low fidelity mockups

  • Wireframes

  • High fidelity mockups

  • User Testing

The Challenge

Simplifying the user flows without diminishing the value or need of other applications. 

The Problem

"I do not want to login multiple systems to communicate with my clients and other teams. I want to see, monitor and access all of my activities so I can work more efficiently."

The Goal

Surface all activity alerts in one central application. Allow users to access their tasks with ease and in less time.

Results

Users have more transparency and insight to their own work. Reduced number of logins to daily tasks by 75%. Improved user discoverability on upcoming tasks and cognitive load by prioritizing surfaced data.

Personas

Preparer

Reviewer

Has a long list of items to prepare. Wants to complete all tasks with little effort.

Works on various tasks and pulled in multiple directions. Wants to see tasks with the highest priority.

Leader

Wants to monitor all activities and project statuses.

Overview

The home page transitioned from a static menu to a multi-purpose dashboard. Audtiors productivity improved with quick navigation to their assigned tasks, recent projects and notifications.

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